IT Operations & Support Specialist

Are you ready to combine hands-on IT support with technical development in an international shipping company? 

At Clipper Bulk, we are looking for an IT Operations & Support Specialist to join our IT team at our headquarters in Copenhagen.

This is an opportunity to become a key part of our IT function, ensuring reliable day-to-day support while gradually taking on broader responsibilities within IT operations, Microsoft 365 and infrastructure.

As IT Operations & Support Specialist, you will play an important role in keeping our IT environment running smoothly and supporting colleagues across the organisation. You will take ownership of daily IT support in close collaboration with the rest of the IT team, while also contributing to the maintenance, improvement and development of our IT systems.

Over time, you will have the opportunity to take on greater responsibility for operational tasks and smaller IT projects.

What will be your responsibilities:

Your responsibilities will include, but are not limited to: 

• Providing hands-on IT support and troubleshooting for colleagues
• Managing and maintaining Microsoft 365 services, including Entra ID, Exchange Online and Intune
• Supporting device management, user administration and employee onboarding and offboarding
• Handling day-to-day IT operational tasks and ensuring system stability
• Supporting identity and access management, endpoint security and IT infrastructure
• Maintaining IT documentation, procedures and best practices
• Identifying opportunities to improve and automate IT processes
• Participating in smaller IT operations and infrastructure projects
• Collaborating with internal stakeholders and external IT service providers

What we are looking for:

At Clipper, our employees shape our work environment, so bringing a positive attitude is essential. 

We are looking for someone who genuinely enjoys both IT support and technical operations. You are comfortable taking responsibility for day-to-day support, but you are also curious about the technology behind the systems and motivated to expand your technical capabilities. You don't just wait for the next support ticket. You take initiative, identify opportunities for improvement and follow tasks through to completion.

We imagine that you bring:

• Practical experience with IT support and technical troubleshooting
• Experience with Microsoft 365 administration, including Entra ID and related services
• Knowledge of Microsoft Intune, endpoint management and Windows client administration
• A good understanding of user management, access rights and IT security principles
• A structured and independent approach to solving technical challenges
• Good communication skills and a service-minded attitude
• Strong English communication skills, both written and spoken
• Experience with IT security and endpoint security solutions, network infrastructure, PowerShell, IT automation, identity and access management, IT projects or AI tools such as Microsoft Copilot would be an advantage, but is not a requirement
• Minimum 5 years of relevant experience

If you’re enthusiastic about this role but your experience doesn’t align perfectly with each qualification, we still encourage you to apply. You could be the ideal candidate for this position, or for another opportunity with us.

What you will love about us

At Clipper, you will become part of a growing and professional work environment where we strive to be the best. We offer:

• A varied role combining hands-on support, IT operations and technical development. 
• The opportunity to gradually expand your responsibilities and technical expertise. 
• Close collaboration with experienced IT colleagues. 
• An international working environment with colleagues across our global offices.
• A welcoming and inclusive work environment with a variety of socal, sports, and cultural events throughout the year
• Attractive employee benefits, including pension, health, dental and critical ilness insurance
• Beautiful office facilities in Nordhavn, located near the metro with on-site parking, delicious lunch arangement and access to fitness facilities and a personal trainer. 

Application and recruitment process:
Please submit your CV and cover letter through our application portal by 29th November 2026.

Applications will be reviewed on an ongoing basis and interviews will be treated with full discretion.

The recruitment process consists of two interview rounds. Shortlisted candidates will be invited to a first interview conducted via video call. Candidates progressing to the second round will be invited to an in-person interview and asked to complete a personality assessment and a logical reasoning test beforehand. Confidential reference checks will be conducted for final candidates.