Customer Success Consultant, Czech republic

Looking for a new challenge in consulting? Want to be a part of the digital development in the Czech construction industry?

In close collaboration with leading contractors, builders, and advisors, Dalux aim to digitize the Czech construction and real estate industry.

We are international leaders on innovation and development within BIM, and our solutions creates better work processes and higher quality of buildings that are erected, renovated, and maintained throughout the world.

We are looking for a Customer Success Consultant who will be involved in developing the Czech market from our office in Prague. We are looking for someone who wants to drive the digitization in the construction industry on a broad front, and who are genuinely interested in securing our customers a good Dalux experience.

Besides knowledge about the construction industry, you should also have experience with BIM.

The Role as Customer Success Consultant

  • Support new and existing customers in use and understanding our high end product
  • Assist new customers in Implementation and training of the full product suite
  • Present Dalux product portfolio for new potential clients
  • Support the current customers and assist them in technical or feature support when needed
  • Be present on trade shows and other events


Service minded and proactive 

There are many approaches to the position, but you will probably come from a similar position where you have delivered solid results for a couple of years. Alternatively, you have experience from a user point of view with proven experience working with digitalization tools. Regardless of the background, you have in-depth knowledge and understanding of the processes around the construction companies and related Industry standards such as BIM.

Your background

You to have a bachelor or master’s degree in construction, business development, or similar knowledge about the construction industry is a requirement. Experience from life on a construction site would be an advantage.

Motivated by working with many and various tasks with a lot of responsibility

You manage the Czech language on a native level both oral and written and are fluent in English. As a person you are skilled in building strong relationships and you enjoy listening and engaging in conversations with others. It is important you are a team player who can work independently.

Take part in the success 

You are offered a position in an organisation with a flat structure, where there is short from idea to action. With our unique and constantly developing product portfolio, Dalux is a technological frontrunner. You become part of a great organisation on a fantastic journey. The culture is characterised by passion, innovation, and the strive to make a difference.

Do you see yourself in profile we are looking for and wish to help leading players in the construction industry become better at digitization? Then this opportunity is something for you. For questions about the position, please contact Tobias Thorslund, HR & Talent Acquisition Manager, on e-mail tt@dalux.com or mobile +45 5076 1217.

We conduct ongoing interviews, so please send your resume and your application as soon as possible.

ABOUT DALUX

Dalux work to make the construction and real estate industry smarter and more efficient. We currently have an international market-leading position. Our user-friendly digital tools and BIM technology (information models in 3D) are used by leading contractors, builders and advisors in more than 90 countries. Since 2005, Dalux has been working on a daily basis to shift the boundaries of how technology can help people to secure smarter and more sustainable work processes in the construction and real estate industry. We continuously improve our existing technology with our users and develop new ground-breaking solutions. In recent years, we have launched several world news in the area, such as the world's fastest mobile BIM viewer and the first BIM-based Augmented Reality feature for the construction industry.


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