IT Support Technician
What do we offer?
At Copenhagen International School (CIS), we offer a welcoming and collaborative work environment where people support one another in delivering a great learning experience for students. As part of our IT team, you will play an important role in ensuring that day-to-day technology needs are met with consistency and care. We value service-minded professionals who take ownership of their work and contribute positively to our community.
What difference will you make?
Your work will keep the school’s digital infrastructure running smoothly. From helping a teacher in the middle of a lesson to resolving access issues for administrative staff, or assisting a young student with their device, your role ensures that learning and operations continue without disruption. With a calm, solution-focused approach, you’ll provide support that’s timely, reliable, and user-friendly - building confidence and trust in our IT services.
What are our working conditions?
You’ll be part of a dedicated IT team supporting a varied and dynamic environment that includes Apple devices, Google Workspace for Education, Microsoft Business Central, and in-house servers. While some structures are still evolving, we’re looking for someone who thrives in a setting where initiative, self-organisation, and a proactive mindset are highly valued. You’ll be given the autonomy to manage your time and tasks effectively, supported by colleagues who appreciate a dependable and constructive team player.
Why join us?
Play a key role in keeping the school's operations and classrooms running smoothly.
Support a diverse community - from young learners to experienced professionals.
Work across a broad range of systems and technologies.
Bring your service skills and structure to an evolving IT environment.
Be part of a values-driven international school with a clear educational mission.
What is the job about?
In this role, you will:
Serve as the first point of contact for technical support.
Communicate clearly and professionally with all users—from students and teachers to administrative staff.
Troubleshoot and resolve issues involving macOS, iOS, Google Workspace, Microsoft Business Central, and on-site servers.
Install, maintain, and document IT hardware and software.
Manage IT assets and keep accurate records of inventory and support activities.
Support staff in using educational and administrative technologies effectively.
Contribute to improving workflows and documentation to enhance service delivery.
What do we expect from you?
An associate degree or equivalent in IT, Computer Science, or a related field.
1-2 years of relevant IT support experience.
A strong customer service orientation and clear communication style.
The ability to work independently, stay organized, and take initiative.
Technical skills across Apple, Google, and Microsoft platforms.
A collaborative mindset and a positive, dependable attitude.
Relevant certifications (e.g., CompTIA A+, MCP) are a plus.
Fluency in spoken and written English, fluency in Danish is a plus
See job description here: IT Support Technician - job description - June 2025.pdf.
Ready to apply?
We look forward to receiving your application!
Please submit the following by 20th July 2025:
A motivated application (cover letter)
A detailed CV
A list of at least three references, including names, positions, and email addresses
Please note that this is a local position and CIS does not offer relocation assistance. You must have a valid work permit to Denmark to be eligible.
The salary range for this position is 30,000 to 42,000 DKK per month depending on your qualifications and experience.
CIS reserves the right to make an appointment before the closing date in the case of an exceptional applicant.
We welcome applications from candidates of all backgrounds and encourage individuals from underrepresented groups to apply. CIS reserves the right to make an appointment before the closing date in case of an outstanding applicant.
Employment at CIS is conditional upon the successful completion of an extensive background check, including verification of education, employment references, and a criminal history check covering the past 10 years. Additionally, all candidates will be required to complete child protection safeguarding training and other relevant assessments as part of our commitment to student safety and well-being.
Our working language is English and we look forward to receiving your application and CV in English as a PDF.
Candidate experience with CIS
CIS is fully committed to equity and inclusion; inclusion is one of our core values: "we create a welcoming environment where everyone feels a sense of belonging and has equitable opportunities every day”. In the implementation of all of our educational and employment policies and practices, we do not tolerate discrimination and therefore make sure to observe the anti-discrimination regulation, including the protection against discrimination based on race, color, gender, citizenship, ethnic or social origin, age, disability, political views, religion, belief, sexual orientation and union membership.
In line with the United Nations Convention on the Rights of the Child (UNCRC), at CIS we believe all learners have equal rights to be protected from harm and abuse. CIS is a community school that strives to meet its students' many needs in a safe and secure environment. To achieve this aim, we build a culture of child protection at the school wherein all community members understand and meet their responsibilities and put the needs of the learners in the school community first. We meet the many challenges of establishing and sustaining a protection culture in our international, mobile, and varied community and context. Everybody at CIS has a responsibility to support the protection of learners. We will act without hesitation to ensure a child-safe environment. We also support the rights and well-being of our staff and volunteers and encourage their active participation in building and maintaining a secure environment for all participants.
